Terms and Conditions

MAKING A BOOKING

Generally, we like to discuss the booking in person with you. Once confirmed, over the telephone or by email, we send you a copy of our booking form (generally by email) and we will reserve Fingerling Barn or Little Fingerling for 36 hours, or the same working day for late availability. Please sign and post (email for quick confirmation) us back the booking form, together with the deposit (please refer to booking conditions below).

We do not accept credit/debit card payments. We generally request payment by BACS or cheque. You will receive written confirmation, generally by email, once the full payment has been received, and we will send you directions and discuss collection of the keys via keysafe

BOOKING CONDITIONS

To make a booking, we require a non refundable deposit of 30% of the tariff agreed. The balance of the payment is required 6 weeks prior to arrival and no reminder will be sent. If payment is not received, this will be regarded as a cancellation and we reserve the right to re-let Fingerling Barn or Little Fingerling. If the booking is made 6 weeks or less than the arrival date, we will require full payment immediately which is non refundable.

In addition to the tariff agreed, a £100 security deposit is required. This is refunded after departure if the property is left clean and intact. This does not exempt the hirer from the full cost of replacement or making good the property and its contents.

CANCELLATION

In the event of cancellation (or non payment) by the hirer within six weeks of the date of arrival, the final balance of payment remains due to Fingerling Barn or Little Fingerling; any other monies paid previously are non refundable. We advise that you take out holiday cancellation insurance.

Should you need to cancel your booking, you should inform us as soon as possible.

ARRIVALS AND DEPARTURES

Fingerling Barn or Little Fingerling will be ready for occupation from 4pm on the day of arrival and must be vacated by 10am on morning of departure.

ACCOMMODATION

Fingerling Barn or Little Fingerling may only be occupied by those guests listed on the booking form. The maximum number of guests at Fingerling Barn is 7 people to include at least two responsible adults (max 6 adults + 1 child), plus baby in a cot and Little Fingerling 2 adults, plus a babe in arms (you will be required to bring any necessary travel cote and bedding).

Please be advised that Fingerling Barn or Little Fingerling does not accept bookings of single sex groups for hen or stag celebrations or similar occasions.

CHILDREN

Children are very welcome at Fingerling Barn.

PETS

Well-behaved dogs and responsible dog owners are welcome by prior arrangement at an extra charge (please check our rental tariff for charge for each dog; we regret that some breeds cannot be accepted; please check before booking). Dogs must be at least one year old, and fully house trained. They must not be left alone in the holiday cottages, or the cottage surrounds, or in the grounds at anytime, nor allowed in bedrooms or on any furniture. Please ask about the maximum number of dogs per holiday cottage. Regrettably, no other pets can be accepted. All dogs must be kept on a lead in the formal garden area immediately surrounding the cottages. They may be let off the lead in the enclosed area of the cottage’s terrace or patio. These areas whilst enclosed, are not guaranteed escape proof. Please remove any dog’s mess immediately and dispose via the outside rubbish bin securely enclosed in a tied plastic bag. Pets must be kept under control at all times, for their own well being, and to avoid intrusion on the enjoyment of others, or risk to others’ safety (including that of other animals and wildlife) any guests failing to do so may be asked to leave without a refund. Thank you for your co-operation.

SECURITY

Please lock all doors and close all windows when leaving the property unattended. Guests undertake to leave the Cottage secure if left unoccupied during the period of let and do nothing else which might vitiate the owner’s insurance policy.

SMOKING

For safety reasons, we have adopted a no smoking policy in the properties.

VISITORS

Visitors are welcome by arrangement and are not permitted to stay overnight. They must adhere to the terms and conditions of the property. Fingerling Barn or Littler Fingerling cannot accept responsibility whatsoever for their safety, well being or possessions. Guests shall be held responsible for their visitors’ actions. We request that visitors leave no later than 12 pm.

FUEL

The cost of electricity for heating, general lighting, hot water and for general items such as washing machines, TV’s is included in the rental.

CLEANING

Fingerling Barn or Little Fingerling will be fully cleaned prior to arrival. Beds will be made up and clean towels will be available for guests. We respectfully ask that the hirer leave the property in a similar condition at the end of their stay. Additional charges may be made for extra cleaning should the property require it.

DAMAGE / BREAKAGES

We request that guests respect the property, its fixtures and fittings and its contents. Any breakages, damages or stains must be reported. Please refer to booking conditions detailed above.

LIABILITY

Fingerling Barn and Little Fingerling can, under no circumstances, accept responsibility for loss or damage to the possessions of its guests, their cars (including contents), or for any personal injury. Guests use the local amenities at their own risk.

RIGHTS OF ENTRY

Should the terms and conditions of Fingerling Barn or Little Fingerling be in any way breached (confirmed or otherwise), the owner reserves the right to enter the property and/or terminate the contract without prejudice.

UNFORESEEN CIRCUMSTANCES

In the unlikely event that Fingerling Barn or Little Fingerling are unable to provide the accommodation or facilities as stated, liability is restricted to the return of monies paid only.

Fingerling Barn and Little Fingerling reserves the right to make changes to the property, including any relevant enhancements to décor, furniture, fixtures and fittings etc. We endeavour to ensure that all changes are in keeping with the style of the property. We shall not be liable for any such alterations to the property.

DEFINITIONS

‘Owners’ refers to the proprietors of Fingerling Barn and Little Fingerling. ‘Guests’ refers to all persons listed on the booking form. ‘Visitors’ refers to any persons visiting guests at Fingerling Barn or Little Fingerling.

The latest copy of these terms and conditions supersedes all other published versions.

Revised April 2009